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Cleaning & finishes

Clean carpet without trapping moisture

Carpet-cleaning methods and warranty intervals vary. The central moisture rule is to avoid oversaturation and dry the carpet, pad and structure promptly.

Recommended timingVacuum routinely; deep-clean as needed

What to do

  1. Vacuum regularly with equipment appropriate for the carpet construction and treat spills using the carpet manufacturer's stain guide.
  2. Before extraction cleaning, confirm the method is warranty-approved and use correctly operating equipment or a qualified cleaner.
  3. Do not oversaturate. Use ventilation, fans and dehumidification so carpet and pad dry quickly; EPA recommends drying wet materials within 24–48 hours.
  4. Do not place furniture or rugs back until the carpet is fully dry, and investigate musty odor or dampness that persists.

Official guidance and sources

Product instructions and local requirements take priority for the equipment or material installed at your home.